ak443's Privacy Policy

1. Introduction & Scope

This privacy policy ("Policy") applies to all users of the ak443 platform's services. When you browse our website, create an account, or use any of our services, you are considered to have agreed to the terms of this Policy. In this Policy we describe how we collect, store, process, and protect your personal information.

ak443 follows the highest data protection standards in order to be known as a safe and reliable platform. We believe that your right to privacy is a fundamental right, and protecting it is our ethical responsibility.

2. What Information We Collect

We may collect the following types of information:

2.1 Information provided at registration

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — minimum 21 years)
• Address and country

2.2 Financial transaction information

• bKash, Nagad, Rocket, or Upay account numbers (not in full — only the last few digits)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers

2.3 Automatically collected information

• IP address and device identifier
• Browser type and operating system
• Time spent on the site and pages visited
• Cookies and session data (see details below)

2.4 Identity verification information (KYC)

• Copy of national ID card or passport (where applicable)
• Both sides of a photo ID

3. Purpose of Data Use

The information collected is used for the following purposes:

• To create, manage, and secure accounts
• To process deposit and withdrawal transactions
• To verify age and ensure services are provided only to users aged 21+
• To prevent fraud and money laundering
• To improve user experience and provide customized services
• To resolve technical issues and provide customer support
• To send responsible gaming notifications and provide related support
• To send legitimate promotional communications (subject to your consent)
• To comply with legal and regulatory obligations

4. Data Retention Period

We retain your information for the entire period your account remains active. Even after an account is closed, certain information may be retained for a legally required period to meet legal and regulatory requirements.

Transaction information is generally retained for several years after account closure, as financial transaction records may be required for auditing purposes. Marketing-related information is deleted as soon as you withdraw your consent.

5. Sharing Information with Third Parties

ak443 never sells your personal information to third parties. However, limited information may be shared in the following circumstances for service operations:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with them.
• Technology partners: Software service providers required for platform operations may access limited information under strict confidentiality agreements.
• Legal authorities: Required information may be provided on the basis of a lawful order or directive from a court or competent authority.

Third-party service providers may only use information for the specified purpose and may not use it for their own benefit or share it with anyone else.

6. Data Protection Methods

We use industry-standard security measures to protect your information:

• SSL/TLS encryption: All communication between the website and servers is encrypted.
• Data encryption: Stored sensitive information is kept in an encrypted state.
• Access controls: Only authorized personnel can access specific information.
• Regular security reviews: Regular audits are conducted to identify system vulnerabilities.
• Two-factor authentication: An additional layer of security is provided for account access.

However, no party can guarantee 100% security when transmitting information over the internet. We therefore advise you to keep your password private and to log out of your account after logging in from an unfamiliar device.

7. Cookies Policy

The ak443 website uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser that help the website recognize you and remember your preferences.

We use the following types of cookies:

• Essential cookies: Required for the site to operate — disabling them will prevent the site from functioning properly.
• Functionality cookies: Remember your language preferences and login status.
• Analytics cookies: Help us understand which parts of the site are used most.

You can control or disable cookies through your browser settings. However, disabling certain essential cookies may make some features of the site unavailable.

8. User Rights

As a user of our platform, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or irrelevant information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to object to processing: The right to object to the use of your information for specific purposes.
• Right to portability: The right to receive your information in a structured, machine-readable format.
• Right to withdraw consent: The right to withdraw consent previously given for marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will verify your request properly and try to respond promptly.

9. Protection of Minors' Information

ak443 services are intended only for those aged 21 or older. We do not knowingly collect any information from minors. An age verification process is carried out at the time of registration. If for any reason a minor's information has entered our system, it will be deleted immediately and the associated account will be closed.

10. Marketing Communications

With your consent, we may send you messages about bonus offers, promotional information, and platform updates. Every marketing message includes an option to unsubscribe. You can also stop marketing messages at any time by contacting our support team.

Please note that even if you withdraw your marketing consent, essential account-related messages (such as transaction confirmations and security alerts) will continue.

11. Policy Changes

We may update this privacy policy from time to time. For significant changes, we will notify you by email or through the site. The latest version of the policy will always be available on this page. Continued use of the site after changes have been made will be considered acceptance of the new policy.